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Our Mission

To make a difference to the Australian community of disabled children and adults and their families within the NDIS.

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Our Purpose

At Assist Plan Managers we have one purpose that motivates everything we do – making life easier for you. We do this by managing your NDIS plan funding efficiently, and communicating with you and your service providers, to ensure you receive the maximum benefit from your NDIS funding.

About Our Core Values

Our values at Assist, are the heart and soul of our service to you. These values are represented in our logo by the blue, orange and green hearts.

Assist Plan Managers - Icon Blue

Diversity

Disability comes in all shapes and sizes, ages, races, religion and sexuality. It also comes with different needs. Some clients have complex requirements, others are simple. Some clients need lots of support from us and some just want their provider invoices dealt with promptly and don’t need much support at all.

We are here for all clients.

What this means to us:
  • We find out what your needs are and how much support you want
  • We give YOU choice and control
  • We don’t force anything on you
  • We listen to YOU
  • We are an equal opportunity employer
Assist Plan Managers - Icon Orange

Relationships

We are committed to developing excellent relationships with our clients, our service providers and each other at Assist.

What this means to us:
  • We treat others with respect and care
  • We are present in our interactions
  • Our words and actions are consistent
  • We take personal responsibility
  • We are positive in the way we think and speak
  • We embrace differing perspectives
  • We listen and share information rather than tell
  • We are open and honest and transparent in our communications
Assist Plan Managers - Icon Green

Quality

We are committed to developing excellent relationships with our clients, our service providers and each other at Assist.

What this means to us:
  • We are organised and efficient
  • We are prompt and reliable
  • We are problem solvers
  • We hold ourselves accountable
  • We are creative
  • We have high levels of competency
  • We find out if we don’t know
  • We are continuously learning
  • We seek feedback and make changes if required
  • We embrace innovation and the technology which improves our service for you

Get to know the Assist Team

Assist Plan Managers are a dedicated team, committed to providing the best service possible to our clients and service providers. You can check out our team below!

Assist Plan Managers - Sandy

Sandy

Business Owner
Read Bio

Sandy has over 35 years of experience in Management and Sales roles with corporates, as well as extensive experience managing small businesses. Along with her expertise in sales and business development, she has a natural ability to develop relationships with participants and service providers alike. As Co-Owner, Sandy’s mission is to provide an excellent service to NDIS participants and their families, Australia-wide.

Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Assist NDIS Plan Managers - Tash

Tash

Head of Client Care
Read Bio

Tash is the team Leader for our phenomenal group of Client Care Managers and is our all-round problem solver.

Starting out in hospitality and customer service roles, Tash soon found her love for fast paced administration. Tash enjoys bringing a high level of customer service to her roles. A simple courtesy she feels is missing in many businesses today.

Belinda

Business Development Manager
Read Bio

Belinda is our Business Development Manager.

Belinda is responsible for building relationships with Support Coordinators, Local Area Coordinators, Early Childhood Early Intervention Coordinators and service providers, to be able to provide collaborative support to our clients.

Belinda has over 25 years of experience in management, sales, training and business development roles within the retail and exhibition industries. She is passionate about helping others and her career has always been focussed on providing exceptional customer experiences.

Assist Plan Managers - Kate

Kate

Client Engagement Manager
Read Bio

Kate is responsible for speaking to new clients, answering queries and explaining why Assist Plan Managers will make their lives easier. She has worked in small business for the last 20 years and has always focused on providing excellent customer service to her clients.

Assist NDIS Plan Managers - Annie

Annie

Client Care Manager
Read Bio

As an Assist Client Care Manager, Annie is responsible for client communications and helping our clients manage and get the most out of their NDIS plan. Annie has an extensive background in nursing, and a very evident passion for helping people.

Assist NDIS Plan Managers - Pippa

Pippa

Client Care Manager
Read Bio

Pippa is the personalised point of contact to our lovely clients, Pippa is responsible for guiding our clients through their plan management journey with Assist. Pippa has worked in various healthcare and “caring” roles and from a young age knew that this was the direction she wanted to take in life.

Assist NDIS Plan Managers - Mikaela

Mikaela

Client Care Manager
Read Bio

As an Assist Client Care Manager, Mikaela is responsible for providing a personalised service to all clients and service providers and proactively manage our clients budgets and funding. Mikaela’s background is in health and safety and compliance. Mikaela has also worked in various admin roles before deciding that her passion is to work in a role where she helps others.

Assist NDIS Plan Managers - Georgia

Georgia

Client Care Manager
Read Bio

As an Assist Client Care Manager, Georgia is responsible for helping our clients navigate their NDIS plan budget and funding. Georgia has an extensive background in the customer service field, she is driven by her passion to help people and make their life easier by going the extra mile.

Assist NDIS Plan Managers - Nikky

Nikky

Marketing Manager
Read Bio

Nikky worked in various admin roles before an opportunity presented itself that landed her in marketing where she discovered her passion. Nikky considers the most rewarding part of her job to be knowing that the strategies she has implemented are increasing brand awareness for a company whose values and mission strongly align with her own.

Assist Plan Managers - Damian 2

Damian

Client Care Manager
Read Bio

Damian has worked in the customer service field in various positions for the past twenty years, always striving to provide the best possible customer experience. Damian spent the last twelve years working as a 000 operator and ambulance dispatcher. Having always enjoyed helping others, he knew from a young age that he wanted to help people for a living. This passion and his caring nature make it easy for Damian to connect and build a rapport with the individuals and families he works with.

Assist Plan Managers - Karen

Karen

Accounts Clerk
Read Bio

Karen is responsible for recording and processing client transactions. She holds a Bachelor in Accounting, a Master in Business Administration, and a Master of Professional Accounting degree, with more than 10 years of work experience in different industries. By gaining knowledge through further studies and experience, she has become an excellent leader and team player.

Assist NDIS Plan Managers - Karen Ruth

Karen Ruth

Invoicing Compliance Officer
Read Bio

Karen is responsible for ensuring that Assist Plan Managers meets the compliance requirements of NDIS, and leading the NDIS audit preparation in relation to invoicing and provider payments. Karen is a fully qualified Certified Practising Accountant and has been a member of CPA Australia since 2013. She gained valuable finance and accounting experience being a Finance Analyst for 3 years and Financial Accountant for 4 years in a US-Listed multinational company.

Assist Plan Managers - Jeremy

Jeremy

Client Care Manager
Read Bio

Originally from a corporate background in the UK, Jeremy has worked continuously in the disability service provision sector for the last 15 years, where he discovered his passion.

As a Client Care Manager, Jeremy is the first point of contact for APM participant’s and providers.

Jeremy is based in Brisbane.

Assist NDIS Plan Managers - Tash

Tash

Head of Client Care
Read Bio

Tash is the team Leader for our phenomenal group of Client Care Managers and is our all-round problem solver.

Starting out in hospitality and customer service roles, Tash soon found her love for fast paced administration. Tash enjoys bringing a high level of customer service to her roles. A simple courtesy she feels is missing in many businesses today.

Assist NDIS Plan Managers - Annie

Annie

Client Care Manager
Read Bio

As an Assist Client Care Manager, Annie is responsible for client communications and helping our clients manage and get the most out of their NDIS plan. Annie has an extensive background in nursing, and a very evident passion for helping people.

Assist NDIS Plan Managers - Pippa

Pippa

Client Care Manager
Read Bio

Pippa is the personalised point of contact to our lovely clients, Pippa is responsible for guiding our clients through their plan management journey with Assist. Pippa has worked in various healthcare and “caring” roles and from a young age knew that this was the direction she wanted to take in life.

Assist NDIS Plan Managers - Georgia

Georgia

Client Care Manager
Read Bio

As an Assist Client Care Manager, Georgia is responsible for helping our clients navigate their NDIS plan budget and funding. Georgia has an extensive background in the customer service field, she is driven by her passion to help people and make their life easier by going the extra mile.

Assist NDIS Plan Managers - Mikaela

Mikaela

Client Care Manager
Read Bio

As an Assist Client Care Manager, Mikaela is responsible for providing a personalised service to all clients and service providers and proactively manage our clients budgets and funding. Mikaela’s background is in health and safety and compliance. Mikaela has also worked in various admin roles before deciding that her passion is to work in a role where she helps others.

Assist Plan Managers - Damian

Damian

Client Care Manager
Read Bio

Damian has worked in the customer service field in various positions for the past twenty years, always striving to provide the best possible customer experience. Damian spent the last twelve years working as a 000 operator and ambulance dispatcher. Having always enjoyed helping others, he knew from a young age that he wanted to help people for a living. This passion and his caring nature make it easy for Damian to connect and build a rapport with the individuals and families he works with.

Assist Plan Managers - Jeremy

Jeremy

Client Care Manager
Read Bio

Originally from a corporate background in the UK, Jeremy has worked continuously in the disability service provision sector for the last 15 years, where he discovered his passion.

As a Client Care Manager, Jeremy is the first point of contact for APM participant’s and providers.

Jeremy is based in Brisbane.

Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Assist NDIS Plan Managers - Karen Ruth

Karen Ruth

Invoicing Compliance Officer
Read Bio

Karen is responsible for ensuring that Assist Plan Managers meets the compliance requirements of NDIS, and leading the NDIS audit preparation in relation to invoicing and provider payments. Karen is a fully qualified Certified Practising Accountant and has been a member of CPA Australia since 2013. She gained valuable finance and accounting experience being a Finance Analyst for 3 years and Financial Accountant for 4 years in a US-Listed multinational company.

Assist NDIS Plan Managers - Karen

Karen

Accounts Clerk
Read Bio

Karen is responsible for recording and processing client transactions. She holds a Bachelor in Accounting, a Master in Business Administration, and a Master of Professional Accounting degree, with more than 10 years of work experience in different industries. By gaining knowledge through further studies and experience, she has become an excellent leader and team player.

Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Assist NDIS Plan Managers - Nikky

Nikky

Marketing Manager
Read Bio

Nikky worked in various admin roles before an opportunity presented itself that landed her in marketing where she discovered her passion. Nikky considers the most rewarding part of her job to be knowing that the strategies she has implemented are increasing brand awareness for a company whose values and mission strongly align with her own.

Nikky also assists our Accounts team.

Assist Plan Managers - Sandy

Sandy

Business Owner
Read Bio

Sandy has over 35 years of experience in Management and Sales roles with corporates, as well as extensive experience managing small businesses. Along with her expertise in sales and business development, she has a natural ability to develop relationships with participants and service providers alike. As Co-Owner, Sandy’s mission is to provide an excellent service to NDIS participants and their families, Australia-wide.

Assist Plan Managers - Kate

Kate

Client Engagement Manager
Read Bio

Kate is responsible for speaking to new clients, answering queries and explaining why Assist Plan Managers will make their lives easier. She has worked in small business for the last 20 years and has always focused on providing excellent customer service to her clients.

Belinda

Business Development Manager
Read Bio

Belinda is our Business Development Manager.

Belinda is responsible for building relationships with Support Coordinators, Local Area Coordinators, Early Childhood Early Intervention Coordinators and service providers, to be able to provide collaborative support to our clients.

Belinda has over 25 years of experience in management, sales, training and business development roles within the retail and exhibition industries. She is passionate about helping others and her career has always been focussed on providing exceptional customer experiences.

All
Assist Plan Managers - Sandy

Sandy

Business Owner
Read Bio

Sandy has over 35 years of experience in Management and Sales roles with corporates, as well as extensive experience managing small businesses. Along with her expertise in sales and business development, she has a natural ability to develop relationships with participants and service providers alike. As Co-Owner, Sandy’s mission is to provide an excellent service to NDIS participants and their families, Australia-wide.

Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Assist NDIS Plan Managers - Tash

Tash

Head of Client Care
Read Bio

Tash is the team Leader for our phenomenal group of Client Care Managers and is our all-round problem solver.

Starting out in hospitality and customer service roles, Tash soon found her love for fast paced administration. Tash enjoys bringing a high level of customer service to her roles. A simple courtesy she feels is missing in many businesses today.

Belinda

Business Development Manager
Read Bio

Belinda is our Business Development Manager.

Belinda is responsible for building relationships with Support Coordinators, Local Area Coordinators, Early Childhood Early Intervention Coordinators and service providers, to be able to provide collaborative support to our clients.

Belinda has over 25 years of experience in management, sales, training and business development roles within the retail and exhibition industries. She is passionate about helping others and her career has always been focussed on providing exceptional customer experiences.

Assist Plan Managers - Kate

Kate

Client Engagement Manager
Read Bio

Kate is responsible for speaking to new clients, answering queries and explaining why Assist Plan Managers will make their lives easier. She has worked in small business for the last 20 years and has always focused on providing excellent customer service to her clients.

Assist NDIS Plan Managers - Annie

Annie

Client Care Manager
Read Bio

As an Assist Client Care Manager, Annie is responsible for client communications and helping our clients manage and get the most out of their NDIS plan. Annie has an extensive background in nursing, and a very evident passion for helping people.

Assist NDIS Plan Managers - Pippa

Pippa

Client Care Manager
Read Bio

Pippa is the personalised point of contact to our lovely clients, Pippa is responsible for guiding our clients through their plan management journey with Assist. Pippa has worked in various healthcare and “caring” roles and from a young age knew that this was the direction she wanted to take in life.

Assist NDIS Plan Managers - Mikaela

Mikaela

Client Care Manager
Read Bio

As an Assist Client Care Manager, Mikaela is responsible for providing a personalised service to all clients and service providers and proactively manage our clients budgets and funding. Mikaela’s background is in health and safety and compliance. Mikaela has also worked in various admin roles before deciding that her passion is to work in a role where she helps others.

Assist NDIS Plan Managers - Georgia

Georgia

Client Care Manager
Read Bio

As an Assist Client Care Manager, Georgia is responsible for helping our clients navigate their NDIS plan budget and funding. Georgia has an extensive background in the customer service field, she is driven by her passion to help people and make their life easier by going the extra mile.

Assist NDIS Plan Managers - Nikky

Nikky

Marketing Manager
Read Bio

Nikky worked in various admin roles before an opportunity presented itself that landed her in marketing where she discovered her passion. Nikky considers the most rewarding part of her job to be knowing that the strategies she has implemented are increasing brand awareness for a company whose values and mission strongly align with her own.

Assist Plan Managers - Damian 2

Damian

Client Care Manager
Read Bio

Damian has worked in the customer service field in various positions for the past twenty years, always striving to provide the best possible customer experience. Damian spent the last twelve years working as a 000 operator and ambulance dispatcher. Having always enjoyed helping others, he knew from a young age that he wanted to help people for a living. This passion and his caring nature make it easy for Damian to connect and build a rapport with the individuals and families he works with.

Assist Plan Managers - Karen

Karen

Accounts Clerk
Read Bio

Karen is responsible for recording and processing client transactions. She holds a Bachelor in Accounting, a Master in Business Administration, and a Master of Professional Accounting degree, with more than 10 years of work experience in different industries. By gaining knowledge through further studies and experience, she has become an excellent leader and team player.

Assist NDIS Plan Managers - Karen Ruth

Karen Ruth

Invoicing Compliance Officer
Read Bio

Karen is responsible for ensuring that Assist Plan Managers meets the compliance requirements of NDIS, and leading the NDIS audit preparation in relation to invoicing and provider payments. Karen is a fully qualified Certified Practising Accountant and has been a member of CPA Australia since 2013. She gained valuable finance and accounting experience being a Finance Analyst for 3 years and Financial Accountant for 4 years in a US-Listed multinational company.

Assist Plan Managers - Jeremy

Jeremy

Client Care Manager
Read Bio

Originally from a corporate background in the UK, Jeremy has worked continuously in the disability service provision sector for the last 15 years, where he discovered his passion.

As a Client Care Manager, Jeremy is the first point of contact for APM participant’s and providers.

Jeremy is based in Brisbane.

Client Care
Assist NDIS Plan Managers - Tash

Tash

Head of Client Care
Read Bio

Tash is the team Leader for our phenomenal group of Client Care Managers and is our all-round problem solver.

Starting out in hospitality and customer service roles, Tash soon found her love for fast paced administration. Tash enjoys bringing a high level of customer service to her roles. A simple courtesy she feels is missing in many businesses today.

Assist NDIS Plan Managers - Annie

Annie

Client Care Manager
Read Bio

As an Assist Client Care Manager, Annie is responsible for client communications and helping our clients manage and get the most out of their NDIS plan. Annie has an extensive background in nursing, and a very evident passion for helping people.

Assist NDIS Plan Managers - Pippa

Pippa

Client Care Manager
Read Bio

Pippa is the personalised point of contact to our lovely clients, Pippa is responsible for guiding our clients through their plan management journey with Assist. Pippa has worked in various healthcare and “caring” roles and from a young age knew that this was the direction she wanted to take in life.

Assist NDIS Plan Managers - Georgia

Georgia

Client Care Manager
Read Bio

As an Assist Client Care Manager, Georgia is responsible for helping our clients navigate their NDIS plan budget and funding. Georgia has an extensive background in the customer service field, she is driven by her passion to help people and make their life easier by going the extra mile.

Assist NDIS Plan Managers - Mikaela

Mikaela

Client Care Manager
Read Bio

As an Assist Client Care Manager, Mikaela is responsible for providing a personalised service to all clients and service providers and proactively manage our clients budgets and funding. Mikaela’s background is in health and safety and compliance. Mikaela has also worked in various admin roles before deciding that her passion is to work in a role where she helps others.

Assist Plan Managers - Damian

Damian

Client Care Manager
Read Bio

Damian has worked in the customer service field in various positions for the past twenty years, always striving to provide the best possible customer experience. Damian spent the last twelve years working as a 000 operator and ambulance dispatcher. Having always enjoyed helping others, he knew from a young age that he wanted to help people for a living. This passion and his caring nature make it easy for Damian to connect and build a rapport with the individuals and families he works with.

Assist Plan Managers - Jeremy

Jeremy

Client Care Manager
Read Bio

Originally from a corporate background in the UK, Jeremy has worked continuously in the disability service provision sector for the last 15 years, where he discovered his passion.

As a Client Care Manager, Jeremy is the first point of contact for APM participant’s and providers.

Jeremy is based in Brisbane.

Operations
Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Accounts
Assist NDIS Plan Managers - Karen Ruth

Karen Ruth

Invoicing Compliance Officer
Read Bio

Karen is responsible for ensuring that Assist Plan Managers meets the compliance requirements of NDIS, and leading the NDIS audit preparation in relation to invoicing and provider payments. Karen is a fully qualified Certified Practising Accountant and has been a member of CPA Australia since 2013. She gained valuable finance and accounting experience being a Finance Analyst for 3 years and Financial Accountant for 4 years in a US-Listed multinational company.

Assist NDIS Plan Managers - Karen

Karen

Accounts Clerk
Read Bio

Karen is responsible for recording and processing client transactions. She holds a Bachelor in Accounting, a Master in Business Administration, and a Master of Professional Accounting degree, with more than 10 years of work experience in different industries. By gaining knowledge through further studies and experience, she has become an excellent leader and team player.

Marketing
Assist NDIS Plan Managers - Liz

Liz

Business Owner
Read Bio

Liz was the founder and CEO of an online business for twenty years. It was the first of its kind in the world and had over 500,000 members at its peak. Liz is an expert in branding, product development, project management, strategy and business development. Liz is motivated to create an end to end experience for our plan management clients, making life easier for them by taking away the anxiety of managing their NDIS plan funding.

Assist NDIS Plan Managers - Nikky

Nikky

Marketing Manager
Read Bio

Nikky worked in various admin roles before an opportunity presented itself that landed her in marketing where she discovered her passion. Nikky considers the most rewarding part of her job to be knowing that the strategies she has implemented are increasing brand awareness for a company whose values and mission strongly align with her own.

Nikky also assists our Accounts team.

Client Engagement
Assist Plan Managers - Sandy

Sandy

Business Owner
Read Bio

Sandy has over 35 years of experience in Management and Sales roles with corporates, as well as extensive experience managing small businesses. Along with her expertise in sales and business development, she has a natural ability to develop relationships with participants and service providers alike. As Co-Owner, Sandy’s mission is to provide an excellent service to NDIS participants and their families, Australia-wide.

Assist Plan Managers - Kate

Kate

Client Engagement Manager
Read Bio

Kate is responsible for speaking to new clients, answering queries and explaining why Assist Plan Managers will make their lives easier. She has worked in small business for the last 20 years and has always focused on providing excellent customer service to her clients.

Belinda

Business Development Manager
Read Bio

Belinda is our Business Development Manager.

Belinda is responsible for building relationships with Support Coordinators, Local Area Coordinators, Early Childhood Early Intervention Coordinators and service providers, to be able to provide collaborative support to our clients.

Belinda has over 25 years of experience in management, sales, training and business development roles within the retail and exhibition industries. She is passionate about helping others and her career has always been focussed on providing exceptional customer experiences.