20 Jul How Do I Find NDIS Service Providers?
One of the many ways the NDIS gives you choice and control is by allowing you to choose which NDIS Service Providers you use. So, now it’s time to decide who/which service providers will deliver your relevant supports.
What is a Service Provider?
The NDIS describes a service provider as ‘a person, business or organization who delivers funded services. Service Providers have different areas of experience and expertise.’
Not all service providers are NDIS registered, in fact many are not, and if you are plan managed, self managed, or a combination, you are free to use any provider of your choosing, whether they are NDIS registered or not. Every participants disabilities and goals are different, and that is why it is so important to find the right service providers for YOU.
So, where do you start?
To help you find the best service providers for you and your needs, we have compiled this list of resources for you to refer to.
Finding an NDIS service provider is like finding any service provider. Where do you look if you need a gardener, an electrician or a plumber? Probably google. The same concept applies here. Google is a great resource, and will enable you to find and engage with both registered and non-registered service providers.
NDIS Provider Finder
If it’s NDIS registered providers you are looking for you can’t go past the NDIS Provider Finder. The NDIS Provider Finder is a great tool that will provide you with listings for registered service providers that either have an office in your area or have provided supports to an NDIS participant in your area.
You can access the NDIS Provider finder here or via the MyPlace Portal.
“Clickability is Australia’s number 1 disability directory, helping people with disability find and connect with a range of NDIS and non-NDIS registered providers.”
Clickability allows participants to search their massive database for providers using their location, needs and goals. You can view ratings and reviews of service providers from real participants who have used their service, so you can feel confident in the services you choose.
My Provider Directory
My Provider Directory is another great resource for finding Service Providers.
Their directory allows you to search, compare and connect with suitable providers in only a few clicks.
My Community Directory
Yet another fantastic and useful resource is My Community Directory.
“My Community Directory is the premier source of connection between Government, community organisations, and the public.” This directory is accessible from any device, and even has a free app to make finding and connecting with service providers easy.
Word Of Mouth
Above are just a few of the directories available to you online, however, if you’re still feeling overwhelmed or unsure, your friends, family, Facebook groups, Support Coordinator, Local Area Coordinator and even your Plan Manager may be able to help you. Word of mouth is a great way to learn about providers you can (and can’t) trust. Talking to someone you know and receiving recommendations from them may even help you feel more confident in engaging with a provider.
It can be overwhelming finding and engaging with the right supports to meet your needs and help you reach your goals, just remember to take your time, do your research, ask questions, and don’t be afraid to ask for help if you need it.
Check out our Youtube video How Do I Find NDIS Service Providers?
For more information on NDIS Service Providers, check out our blog post What Can I Do If I’m Not Happy With My Service Provider?