What does an NDIS plan manager do?

What does an NDIS plan manager do?

So, what does an NDIS (National Disability Insurance Scheme) plan manager do?

Well, to put it simply, an NDIS plan manager pays for your approved consumable and supports delivered by service providers, they manage all the paperwork associated with your NDIS plan and services so you don’t have to.

Plan management is one of 4 management styles available to any NDIS participant. NDIS participants may choose to have their NDIS plan funding managed in one of the following ways:

Agency Managed (or NDIA managed)

This is where the NDIA holds your funds and pays your NDIS registered providers for approved supports and consumables.

Self Management

Where a participant is self managed, they will pay for approved supports and consumables and be reimbursed by the NDIA. This option provides the participant with a bit more choice and control than those who are agency managed, but does come at a cost of time, and added responsibility.

Plan Management

Plan Management combines the best characteristics of the above. It gives the participant the most choice and control, whilst allowing someone else (your NDIS plan manager) to do all the hard work.

A combination

Participants may also choose to have their funding managed with a combination of the above.


What is an NDIS plan manager?

A plan manager is a financial intermediary, there to support you in managing your NDIS plan funding. 

What does an NDIS plan manager do?

Any good NDIS plan managers will:

  • offer assistance and guidance with your NDIS funds
  • provide monthly and real time reporting (if you choose) on your funding budgets
  • monitor your budget
  • process your invoices
  • pay providers for supports delivered
  • pay reimbursements
  • offer advice on what you can and can’t use your plan funds for
  • ensure your service providers are invoicing in line with NDIS guidelines.

Basically, being plan managed takes away the admin and paperwork associated with your plan, giving you more time to focus on what really matters – reaching your goals! Read our guide to understanding NDIS funding categories.

NDIS plan management gives you the support you need to get the most out of your funding, whilst still giving you maximum control over HOW you use your funding. 

What are the benefits of NDIS plan management?

  • NDIS plan management gives you, the participant, maximum Choice – unlike Agency managed NDIS participants, when you are plan managed you are able to choose from both NDIS registered service providers and non-registered providers
  • NDIS plan management allows you to negotiate lower costs for services to make your NDIS funds go further
  • It is stress free – you won’t be audited – paying of invoices, any record-keeping and admin associated with your plan is the responsibility of your NDIS plan manager
  • Plan Management offers transparency – You will receive regular reports and updates

How do you choose an NDIS plan manager?

Engaging with an NDIS registered plan manager can certainly help you get the most out of your NDIS plan, but it’s important to ensure you find the right NDIS plan manager for you.

There are a lot of plan managers out there, all of which claim to offer the best service… So how do you know which plan manager to choose? Check out our guide on choosing the right plan manager. 

You have a right to choose how your NDIS plan is managed.

You have a right to choose how to manage your NDIS plan funding. Whether you choose to Self manage, Agency manage or Plan manage, the choice is yours, and should you decide your current management style isn’t working for you, you can always change!

Agency managed or self managed? Find out how you can get plan management here.

Want to make the switch from your current plan manager? Check out our guide on changing plan managers. 

Why Choose Assist Plan Managers?

Assist Plan Managers Team Photo
When you have your NDIS funds managed with Assist Plan Managers, you will get:

A personal service

We provide a professional, friendly and most importantly personal, plan management service, giving you direct contact with your personal Client Care Manager when and where you need it.

Experts on call

We’re there when you need us to help you navigate the NDIS and give you expert advice and guidance to get the most out of your NDIS plan.

Choice of providers

One of the greatest benefits of being plan managed is you have the freedom to use both NDIS registered and non-registered providers.

Problem Solvers

We’re here to help you. We understand the NDIS and will always go above and beyond to find answers to your questions.

Invoices paid

We process your invoices the day we receive them.. how good is that?

The best part?

Our plan management services are completely free! The NDIA (National Disability Insurance Agency) pay us to manage your plan!

When engaging an NDIS registered plan manager, you want to be sure your NDIS funds are in good hands. At Assist Plan Managers we have one purpose that motivates everything we do, Making Life Easier for you.

We do this by managing your plan funding efficiently and communicating with you and your service providers, to ensure you receive maximum benefit from your NDIS funding.

As your plan manager, we will always go the extra mile to see you getting the most out of your funds, and smashing your NDIS plan goals!

We offer plan management services Australia-wide, call us today to get started! 

Have any questions?

Want to know more about plan management or what Assist Plan Managers can offer you, feel free to fill out our contact form, or contact us on 0452 238 335.

For more information on the different management options for your NDIS plan, check out our post on who can manage my NDIS plan?

Check out our YouTube video What does an NDIS plan manager do?

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